This is a refund and returns policy for Productvortex.com (e-shop.productvortex.com)
We do not offer returns and refunds due to the specifics of our digital products. If you cannot download or receive our Digital Art all the money will be returned as soon as possible.
- Downloadable digital products
If you cannot download or receive our Digital Art all the refund processes will be started as soon as possible.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us on Contact Us page.
Contact us on Contact Us page for questions related to refunds and returns.